Who the person is, whether they are there in person, and how to reach them.
ID Verification
Confirms a South African ID against Department of Home Affairs records.
Queries the details on record at the Department of Home Affairs against the
South African ID number, confirms the validity of the identity, and returns the record Home
Affairs holds in real time, in seconds. Facial Match, which runs after it, compares a
selfie against the latest photograph Home Affairs holds for the number. It is the verification most South African KYC flows open
with, because every result after it is easier to read once the ID number itself is confirmed.
What ID Verification confirms, and what it does not
Facial Match
Compares a selfie with the latest photo the DHA holds for the ID number and returns a match probability.
Compares a selfie provided by the ID holder with the latest photograph the
Department of Home Affairs holds for the ID number (ID Verification runs first) and
returns a probability that the two faces match; you set the probability
you accept. Camera access is required; the customer
can complete it in front of you or over a remote link.
What Facial Match confirms, and what it does not
Liveness Test
Returns a pass or fail result for whether a living person, not a photograph or a recording, completed the verification.
Returns a pass or fail result for whether a living person, rather than a
photograph or a recording, completed the capture. The person is asked to move
their face into the on-screen frame. It runs together with ID Verification and Facial
Match.
What Liveness Test confirms, and what it does not
Contact Verification
Retrieves the contact information linked to a South African ID number.
To corroborate the contact details your customer gave you, it returns what
bureau-sourced records hold for their South African ID number: mobile, landline and work
numbers, known addresses and email addresses, each item date-stamped. Because the answer
comes from bureau records rather than from what the person typed into your form, you can
compare the two. The results are for verification, not marketing or tracing.
What Contact Verification confirms, and what it does not